Category Archives: House Blend
Wufoo and the art of customer service
In this day and age it’s so easy to find something to grumble about with regards to customer service, that when a service you use regularly goes above and beyond it just makes your day. This week amongst the usual pile o spam was a hand written envelope from Wufoo. Now, my first thought was oh some usual company spam enclosed then. However on opening it I found a handmade card with a cute rhino sticker on the front saying thank you for using them as a service. Not only was the card handmade it also was hand written (I have trouble racking my brains to think when a company last hand wrote to me).
Posted in House Blend
Tagged service 11 Comments
Action upon or reacting?
Way I see it in life you are either reacting to things as they happen or acting before they do. The later is a more ‘control’ approach in many sense. Many times in my life I could fall into either camp. As things come up you are forced to react to them, to act upon things then and there or defer – it’s how you deal with the known that impacts how well you can manage the unknown. You need to see some end to things and rewards otherwise life just becomes one drudge of fighting fires and dealing with panics.
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Tagged motivation, organisation Leave a comment
The Apple savings plan or how Apple drained my bank account
Before I go into the full details of this a little bit of a disclaimer. I had the problems I’m writing about back in December but didn’t write about them as it was going through compensation and a long chore of sorting out. I’m in part writing this as a warning and in part writing this as a still not overly happy with the entire situation that Apple created.
Posted in House Blend
Tagged apple 2 Comments
