Archive for July, 2008
Weekly roundup
I’m trying to get back to some regular posting schedule and starting with the weekly roundup coming back. Summer is always a slow time online so this weekly roundup is a bit smaller than usual but there are still some good links that dropped in my feed box. So, here we go with this week’s roundup with a few from last week for good measure.
Wufoo and the art of customer service
In this day and age it’s so easy to find something to grumble about with regards to customer service, that when a service you use regularly goes above and beyond it just makes your day. This week amongst the usual pile o spam was a hand written envelope from Wufoo. Now, my first thought was oh some usual company spam enclosed then. However on opening it I found a handmade card with a cute rhino sticker on the front saying thank you for using them as a service. Not only was the card handmade it also was hand written (I have trouble racking my brains to think when a company last hand wrote to me).
