Monthly Archives: July 2008

Weekly roundup

I’m trying to get back to some regular posting schedule and starting with the weekly roundup coming back. Summer is always a slow time online so this weekly roundup is a bit smaller than usual but there are still some good links that dropped in my feed box. So, here we go with this week’s roundup with a few from last week for good measure.

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Wufoo and the art of customer service

In this day and age it’s so easy to find something to grumble about with regards to customer service, that when a service you use regularly goes above and beyond it just makes your day. This week amongst the usual pile o spam was a hand written envelope from Wufoo. Now, my first thought was oh some usual company spam enclosed then. However on opening it I found a handmade card with a cute rhino sticker on the front saying thank you for using them as a service. Not only was the card handmade it also was hand written (I have trouble racking my brains to think when a company last hand wrote to me).

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