Some people seem to be under various misunderstandings regarding online business. A lot of these things have been said time and time again. Many of them are like bad pennies to anyone that works in the web industry - you get a huge here we go feeling every time one of these comes up. I would like to look at a few that recently again came up in my own experiences:
- You will not get people just to come to your site without promoting it.
- No person or company should ever guarantee you will be first on google or any search engine for that matter.
- You can’t just put a good design, meta tags and solid development core and expect search engines to just find them and put them in the top pages.
- Understand your competition and market for your site, this effects how it will be used.
- A good website takes time, don’t ask for something quickly - the phrase you get what you pay for also comes to mind. This is the reason a lot of designers do not do spec work, good designers tailor the work to the project and as a result often don’t just create without working with the client. If you just want something off the shelf go for a template.
- If it’s not been done before maybe there is a reason for it.
I really think some people are under the misunderstanding that the web is a magical solution to their problems. You still need a good plan, a good business, something for people to come to. You still need ways to get the people through the door, just submitting to search engines doesn’t get your site noticed. Sites also can’t just be left without some maintenance. The internet is a great tool for business but it should never be mistaken as a license to print money - that is so pre-bubble bursting a concept it boggles that some may still think that way.
Just as you can’t just put something online and expect it to work well, you can’t expect your designer to create something that will draw people in without letting people know about the site. Good design, good interface and solid development foundations go towards creating a successful site. It’s a recipe that you have to add all of the ingredients along with this. Mix in design, mix in search engine optimisation, mix in business analysis of if it’s even worth doing, mix in marketing, mix in a solid development core and good hosting.
There has been a lot of thought about sticky websites. This means sites that are successful because you come back to them. These sites don’t just get successful, that success is worked at. Word of mouth, promotion, publicity, getting the word out there - these are all things that have to happen. The web is a big place and just by putting a site online it’s not going to get crowds - it could be the greatest thing since the last greatest thing, but it has to be known about. To ignore all the parts of the recipe just ends up with a meal nobody wants to eat.

J Phill
“You will not get people just to come to your site without promoting it.”
I completely agree. It seems that some people think they can hire a designer to do a website, put it live, and then the traffic comes in. So wrong. The work does not stop for your website when it goes live.